Join the Citycare24-Club and save 5€!×
  1. /
  2. Subscription

Our subscription deals – Your price advantage

Our subscription deals

SAVE TIME AND MONEY

Once you have subscribed, your orders will be automatically processed according to your chosen interval. Take advantage of a continuous discount of up to 10% on your regular product selection.

COMPLETELY RISK FREE

With our incontinence product subscription, there is no need to worry about long-term commitments or cancellation restrictions. Cancel whenever you wish.

ALWAYS ON TIME

As a subscriber, you automatically benefit from our fast-track delivery service. This means your products will always arrive at your doorstep on time – just when you need them.

ONCE AND ALWAYS

With our subscription, we work on a 'once ordered, always delivered' basis. This means that you will always receive your deliveries automatically, conveniently, simply and easily. For as long as you want.

EASY TO SET UP

To subscribe to a product, go to the product page and change the delivery interval (above the shopping basket button) from 'one-time delivery' to your preferred frequency. Then add the product in the shopping basket and proceed to checkout.

MORE TIME FOR OTHER THINGS

Whether it is reading, playing soccer, watching TV, or cooking: free up the time you do usually invest in ordering incontinence products for more meaningful activities. It really does make a difference.

Three steps to unlock your monthly discount

1) The product of your choice

Go to the page of the product you wish to subscribe to. Above the „Add to shopping basket“ button you will find information on whether the product is available for subscription ('Subscription available!'). Choose your desired delivery interval from the drop-down selection box. You can change the frequency to monthly, every two months or every three months. Then add the product to your digital shopping basket (button: add to basket). If you like to subscribe to more than one incontinence product, proceed as described above for each product.

3) Sit back and relax - we have got the rest!

We deliver in your preferred interval with exactly the incontinence products you need on a daily basis. You will also benefit from our substantial discounts. You can easily pause, cancel or change your subscription in your customer account at any time.

2) Complete your order

Once you have finished shopping, complete your order in the usual way. Users who already have a customer account will be taken directly to the checkout page. New customers must create an account first.

1) The product of your choice

Go to the page of the product you wish to subscribe to. Above the „Add to shopping basket“ button you will find information on whether the product is available for subscription ('Subscription available!'). Choose your desired delivery interval from the drop-down selection box. You can change the frequency to monthly, every two months or every three months. Then add the product to your digital shopping basket (button: add to basket). If you like to subscribe to more than one incontinence product, proceed as described above for each product.

2) Complete your order

Once you have finished shopping, complete your order in the usual way. Users who already have a customer account will be taken directly to the checkout page. New customers must create an account first.

3) Sit back and relax - we have got the rest!

We deliver in your preferred interval with exactly the incontinence products you need on a daily basis. You will also benefit from our substantial discounts. You can easily pause, cancel or change your subscription in your customer account at any time.

Available brands for regular delivery

Subscription - Frequently Asked Questions

We offer different discounts depending on the brand: you save 10% on Abena and dailee and currently 5% on Tena products.

You can currently subscribe to products from Tena, Abena and dailee. You can choose from incontinence pads, as well as shaped pads, pants or diapers. A little hint: Above the button labeled 'Add to shopping basket' on the product page, you will see the option to order the respective item as a subscription - provided it is available for subscription. For an overview of all products available for subscription, click here.

You can manage your subscriptions in your account. Navigate to the bottom of the overview page. Select 'pause subscription'. You can reactivate it any time.

No, there is no minimum contract duration or cancellation period. You can cancel your subscription at any time. To do this, click on the 'cancel subscription' button at the bottom of your customer account. Alternatively, you can fill in the form on this page and send it to us.

You can pay for your subscription by credit card, Giropay or Apple Pay. Giropay payments are automatically debited by SEPA Direct Debit from the second delivery. Please note that your account will be debited by 'Stitching Mollie Payments'.

No, as you already receive your incontinence products at a discounted price, you cannot claim any other promotions, discounts or vouchers with your subscription.
Loading ...