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Payment & Shipping

Deliveries are made to the countries listed below:

Shipping within Germany
Flagge Deutschland
  • A shipping fee of 5,95 € is charged for packages shipped within Germany. 
  • Orders with a value of more than 79 € are shipped free of charge.
  • Our packages are shipped by DHL.

International Shipping
up to 20 kgabove 20 kg
up to 30 kg
above 30 kg
up to 45 kg
above 45 kg
up to 60 kg
above 60 kg
up to 80 kg
above 80 kg
up to 105 kg
above 105 kg
up to 130 kg
above 130
up to 160 kg
above 160 kg
Zone 1: Austria, Belgium8,99 €  17,99 €  26,90€  35,50 €  44,50 €  53,90 €  62,90 €  71,90 €  80,90 € 
Zone 2: France, Italy, Luxemburg, Spain13,99 €  26,99 €  39,99 €  53,50 €  66,90 €  79,99 €  97,90 €  115,00 €  130,00 € 
Zone 3: Denmark, Netherlands, Czech Republic, Poland, Monaco17,99 €  37,99 €  59,99 €  79,99 €  99,99 €  119,99 €  139,99 €  159,99 €  179,99 € 
Zone 4: UK, Sweden, Slovenia, Slovakia, Hungary, San Marino24,99 €  44,90 €  67,90 €  89,90 €  115,00 €  145,00 €  169,99 €  199,00 €  219,00 € 
Zone 5: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus27,99 €  46,90 €  69,99 €  95,00 €  125,00 €  149,99 €  189,00 €  215,00 €  249,00 € 
All prices including VAT.

If you have any questions about delivery and shipping, please contact our customer service.

Unless another period is specified in the respective offer, the goods will be delivered within the delivery times shown below after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Shipping ZoneShipping Time
Shipping within Germany1-3  working days
Zone 1: Austria, Belgium3-5 working days
Zone 2: France, Italy, Luxemburg, Spain3-6  working days
Zone 3: Denmark, Netherlands, Czech Republic, Poland, Monaco3-6  working days
Zone 4: UK, Sweden, Slovenia, Slovakia, Hungary, San Marino3-6  working days
Zone 5: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus4-7  working days
Would you like your order to be processed at the same working day? For immediate processing of your order, our Fast Track shipping method is available for selected products. Click here for more information.

Packaging

Discreet Packaging

We are happy to send your order in a neutral outer packaging. To do this, please select "Discreet shipping" in the ordering process.

We charge an additional €1 for the extra handling and packaging.

If you do not select neutral shipping, your package will be shipped in the original box. This protects the environment, since less packaging material is required.

Fast Track - When things have to go fast!

With Fast Track, your package will overtake all others in our warehouse!

Everyone knows the following situation - Holidays or a long weekend are coming up and the queues at the supermarket checkout are longer than usual. Everyone is stocking up on supplies for the days off or needs to replenish supplies after the days off. The same scenario also plays out in shipping.

So that you can be sure that your goods will skip this long line and be dispatched on the same working day, you can now choose our premium service level Fast Track.

The Fast Track option guarantees you priority processing of your order. For orders placed before 1:00 p.m., we will ship your goods on the same working day.

Orders on weekends, public holidays or after 1 p.m. are given priority and handed over to our logistics partner DHL on the next working day.

Fast Track is currently only available for selected items in our range. We strive to constantly expand this selection. If we are not able to implement your selected service level, we will of course give you a money-back guarantee. Read more about this in our terms and conditions.

How to select Fast Track:

  1. Place your goods in the shopping cart as usual and proceed to the checkout.
  2. Under the shipping methods, select the shipping method Fast Track.*
  3. Complete your order as usual.

*The Fast Track shipping method is available within Germany for selected items and the payment methods PayPal, Amazon Payments and Sofortüberweisung.

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